SHA & Healthcare Financing
Understand your SHA benefits, required documents and payment arrangements when accessing care at the hospital.
Emergency Care
Don’t delay urgent medical attention because of uncertainty about your health cover.
Before your visit
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- National ID or other accepted identification
- SHA details, where available
- Referral letter, where required
- Previous authorisation or treatment documents for ongoing care
Our customer care desk can assist with checking your SHA status and guiding you on the requirements for your service.
SHA and payments
SHA benefits depend on your eligibility, the applicable benefit package and the service required. Some services may require referral or pre-authorisation.
Where a patient payment is applicable, the hospital will provide guidance on the required payment. Use official hospital payment channels and always request an official receipt.
Need help?
- SHA status and eligibility
- Service and referral requirements
- Pre-authorisation enquiries
- Cover or payment questions
More information about SHA
For registration, benefits and other SHA services, visit the official Social Health Authority website for the latest information.